What do I get in the 7 free days?
Everything you select: all of Sales Gamez, and Entertainment Gamez too if you choose it. Nothing is taken during the 7 days.
Do I need to add a card to start?
Yes. Valid payment details are needed to start the free trial. On day 7 the plan you chose starts automatically.
How do I cancel?
In your subscription and payments area, press cancel. It takes effect straight away, we email you to confirm, and no further payment is taken. You keep everything until the end of the period you have paid for, or until your 7 free days end if you cancel in the trial.
Can I have the free trial twice?
The 7 free days are once per site, and they only count once the trial has actually started. If you cancel and later come back on the same account, your plan starts as soon as you add your card, and everything you had before is still saved.
Can I close my account completely?
Yes. In your subscription and payments area you can close your account yourself at any time. Any plan still running is cancelled, and your site and all of your details are permanently deleted. If you sign up again later with the same email, you start fresh with a new 7 day free trial.
What counts as an active player?
A named person included in a live competition at that site. Each person counts once, even across multiple Gamez. People who only watch do not count.
Can unlimited people watch?
Yes. Both plans include unlimited read-only live-link viewers, with no viewer login required.
Do multiple locations need separate subscriptions?
Yes. Each physical location needs its own Sales Gamez subscription. Departments in the same building and remote viewers are not extra sites.
How does annual pricing work?
Pay for the full year upfront at the price of ten months. Save £398 or £598 on Sales Gamez, and £100 on Entertainment Gamez. If you start monthly you can move to annual later.
Can I drop Entertainment Gamez in the trial?
Yes. Remove it within the 7 days and it is never charged, so only Sales Gamez continues. If you cancel Sales Gamez, everything stops.
Is Entertainment Gamez required?
No. It is an optional entertainment collection alongside Sales Gamez, billed on the same date as your Sales Gamez plan.
Do I need the streaming stick?
No. Open your live link on a compatible TV browser, existing browser-enabled streaming device or connected computer. The SalesGamez stick is coming soon.